Diamax Health App — Matteo's Portfolio

02 — Research and Ideation

Understanding frustration before designing solutions

We started our research by focusing on what people actually disliked about the existing healthcare experience. Rather than designing from assumptions, we went looking for real sentiment from real people.

We gathered user insights through Reddit threads and online communities where Canadians shared their frustrations with booking appointments, navigating clinics, and accessing their own medical records. We supplemented this with informal interviews within our households. From this research we built personas representing the different types of people we believed would use a product like Deimax.

With a clear picture of our users in hand, we moved into ideation using a range of collaborative design thinking tools to turn raw research into a coherent product vision.

1

User Research

Reddit threads, online community sentiment, and household interviews focused on what people disliked most about booking appointments, the in-person process, and the healthcare system in Canada.

2

Persona Development

Research synthesized into user personas representing the range of primary users we believed Deimax would serve, grounding all subsequent design decisions in recognizable human needs.

3

Ideation

Brain dumping, shared collaborative documents, mind mapping, and concept mapping to interpret the raw research and generate a product concept that addressed the core frustrations we had surfaced.

4

High-Fidelity Prototyping

A complete, interactive Figma prototype covering the full app system, from account activation through diagnosis, treatment options, and prescription management.

03 — The Solution

A complete personal health system

Deimax is a full app ecosystem built around one core idea: give people access to reliable health information and diagnosis without requiring them to see a doctor in person. The system covers everything from onboarding and identity verification through to diagnosis, treatment, and prescription management, all tied together through integration with a fictional Canada Health system and a physical Deimax Testing Kit.

Feature 01

Account Activation

A secure onboarding flow that verifies identity through Canada Health ID, a selfie scan, and biometric or password login options. The account links directly to the user's existing Canada Health profile, making medical history immediately accessible.

Feature 02

Diagnosis Wizard

The core feature of the app. Users are guided through a gargle test using the Deimax Testing Kit and smart cup. The app detects microorganisms in the saliva sample, prompts repeat testing for accuracy, and delivers results with a confidence level within minutes.

Feature 03

Understanding Your Diagnosis

Clear, tabbed explanations of each detected condition, sourced from trusted medical references like WHO. Users can switch between conditions and read at their own pace before moving into treatment options.

Feature 04

Treatment Options

Three-tab treatment view covering prescription medications, home remedies, and over-the-counter options. Personalized alerts flag outdated vaccinations and potential medication interactions based on the user's health profile.

Feature 05

Prescription Management

A full prescription hub where users can view approved, expired, and pending prescriptions. Each prescription generates a secure QR code that can be shown to a pharmacist in person or downloaded for later use.

The Kit

Deimax Testing Kit

The physical counterpart to the app. A smart cup and gargle kit that captures and transmits saliva data directly to the Deimax app. The kit is the bridge between the user and the diagnostic system, making the whole experience possible without a clinic visit.

The screens below show the full prototype flow, from account activation through diagnosis, treatment, and prescription management.

Screen 01 — Account Activation

The onboarding flow walks users through entering their Canada Health ID, verifying their identity via selfie scan, confirming their email, and setting up a login method. The account links directly to an existing Canada Health profile, making the transition from physical to digital healthcare seamless.

Screen 02 — Diagnosis Wizard

The diagnosis flow begins when the app detects microorganisms from a gargle test. Users are guided through a repeat test for accuracy, wait for results from the Deimax smart cup, and receive a diagnosis with a confidence level and recommended next steps.

Screen 03 — Understanding Your Diagnosis

Clear, tabbed explanations of each detected condition sourced from trusted medical references. Users can switch between conditions to read at their own pace, with links to external sources like WHO for deeper information before moving into treatment options.

Screen 04 — Treatment Options

A three-tab view covering prescription medications, home remedies, and over-the-counter options. Personalized alerts flag outdated vaccinations and flag potential medication interactions based on the user's existing health profile.

Screen 05 — Prescription Management

A full prescription hub showing approved, expired, and pending prescriptions. Each prescription generates a secure QR code that can be shown directly to a pharmacist or downloaded offline, making the prescription process entirely paperless.

04 — Interactive Prototype

Try it yourself

The full Deimax prototype is interactive. Tap through the complete app experience below, from account activation through diagnosis and prescription management.

Deimax Health APp

My Role

Context

Team

Tools

Methods

Outcome

Healthcare in 20 years

Understanding frustration before designing solutions